Polityka wysyłki

Shipping Policy

SKNBODY Europe ships all orders from our warehouse in the Netherlands. Below you'll find everything you need to know about processing times, delivery and shipping costs.

Processing time

Orders are processed and shipped within 1–2 business days (Monday to Friday, excluding Dutch public holidays). Orders placed on weekends or public holidays are processed on the next business day. As soon as your order has shipped, you'll receive a confirmation email with a tracking link.

Where we ship

We ship to all EU countries except Cyprus and Malta. We do not ship outside the European Union.

Delivery time

Transit times vary by destination country and carrier. Once your parcel has left our warehouse, delivery usually takes:

  • Netherlands: 1–2 business days
  • Belgium, Germany & Luxembourg: 3–5 business days
  • Austria, Denmark, France, Italy & Spain: 3–5 business days
  • All other EU countries: 5–8 business days

These are estimates only; delays caused by the carrier or peak periods (such as Black Friday and the holidays) are outside our control.

Shipping costs

  • Netherlands: €5,95 – free on orders of €35 or more
  • Belgium, Germany & Luxembourg: €7,95 – free on orders of €60 or more
  • Austria, Denmark, France, Italy & Spain: €9,95 – free on orders of €75 or more
  • All other EU countries: €14,95 – free on orders of €100 or more

Shipping costs are shown at checkout before you pay. All prices include VAT.

Customs

Because we ship from within the EU, there are no import duties or customs fees for deliveries to EU countries.

Address details

You are responsible for entering a complete and correct shipping address. We are not responsible for delays, extra costs or lost parcels caused by an incorrect or incomplete address. If you spot a mistake after ordering, email us as soon as possible and we'll do our best to update it before your order ships.

Lost or damaged parcels

Did your order arrive damaged, or has your tracking not updated for several days? Email us at info@mysknbody.eu with your order number (and photos of the damage, if applicable) and we'll sort it out with the carrier.

Questions?

Email us at info@mysknbody.eu and we'll get back to you within 1 business day.